Privacy Policy | Pilates by Jacqueline

March 9, 2026

Welcome to Pilates By Jacqueline. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website pilatesbyjacqueline.com, book classes, or interact with our services.

1. Information We Collect

We may collect the following types of information: When you interact with our website, book a class, or contact us, we may collect: Name, Email address, Phone number, Billing and payment information, Emergency contact information, Health or fitness information voluntarily provided. Account login details Automatically Collected Information. When you visit our website, certain information may automatically be collected, including: IP address, Browser type, Device information, Pages visited, Date and time of visits, Cookies and usage data. Our website is hosted on Wix, which may also collect certain technical information to provide their services.

2. How We Use Your Information

We use the information we collect to: Process class bookings and payments, Communicate with you about your bookings or inquiries, Provide customer support, Send updates, promotions, or newsletters (if you opt in), Improve our website and services, Maintain studio safety and records

3. Payments

Payments made through our website may be processed through secure third-party payment providers like Momence. We do not store full credit card numbers on our servers.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to: Improve website performance, Remember user preferences, Analyze website traffic, Support marketing and advertising. You can disable cookies through your browser settings if you prefer.

5. Sharing Your Information

We do not sell your personal information.We may share your information with trusted third parties only when necessary to operate our business, including: Website hosting providers (Wix), Payment processors, Email marketing platforms, Booking or scheduling software. These providers are required to protect your information.

6. Data Security

We take reasonable measures to protect your personal information. Our website is hosted on Wix, which provides secure servers and encryption to help safeguard your data. However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to: Request access to your personal data, Request corrections to inaccurate information, Request deletion of your information, Opt out of marketing emails. To make a request, please contact us using the information below.

8. Children's Privacy

Our services are not intended for children under 13 (unless there is a mom-daughter special event). We do not knowingly collect personal information from children without parental consent.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

Terms & Conditions

Last Updated: March 16, 2026

Welcome to Pilates By Jacqueline. By accessing our website pilatesbyjacqueline.com, booking classes, or using our services, you agree to the following Terms and Conditions. If you do not agree with these terms, please do not use our website or services.

1. Studio Services

Pilates By Jacqueline provides; reformer pilates classes, private pilates sessions, hot mat pilates classes, and trampoline classes. All classes must be booked in advance through our website which will direct you to Momence.We reserve the right to modify class schedules, instructors, pricing, or services at any time.

2. Eligibility

By booking a class or using our services, you confirm that:You are at least 18 years old, or have parental/guardian consent. You are physically able to participate in exercise activities.You will inform the instructor of any injuries, medical conditions, or physical limitations before participating.

3. Bookings

Classes may be booked through momence. Spaces are limited and reserved on a first-come, first-served basis. Your booking is confirmed once payment is successfully processed.

4. Cancellation & Late Policy

To cancel a class without penalty, cancellations must be made at least 12 hours before the scheduled class time.

If you fail to attend a booked class:The class will be deducted (from your class pack) If you are added to a class from the waitlist and cancel late (less than 2 hours before class), a $20 fee will apply. We reserve the right to cancel or reschedule classes due to instructor availability, low attendance, or unforeseen circumstances.

5. Payments & Packages

All class purchases, memberships, or packages must be paid in full at the time of purchase unless otherwise stated. Packages have expiration dates. Packages are non-refundable, unless required by law. Prices are subject to change at any time.

6. Studio Conduct

To maintain a safe and respectful environment, clients must: Arrive on time for classes, Follow instructor guidance, Treat staff and other clients with respect, Use equipment safely and responsibly. We reserve the right to refuse service or remove individuals who violate studio policies.

7. Health Disclaimer

Participation in Pilates, fitness, rebounding (trampoline), heated classes, and other physical activities involves inherent risks, including but not limited to muscle strain, falls, dehydration, dizziness, or other injury. By participating in classes, you acknowledge and agree that:

You voluntarily participate in physical exercise and assume full responsibility for your participation.You assume all risks related to your participation in any class or use of studio equipment, including but not limited to reformers, mats, trampolines, straps, springs, and other fitness apparatus.You confirm that you are physically able to participate in the class and have consulted a physician if you have any medical conditions, injuries, or concerns about your ability to exercise. If you are pregnant, postpartum, or have any medical condition or injury, you agree to inform the instructor prior to participating in class. Heated classes may increase the risk of dehydration, dizziness, or heat-related illness, and you agree to monitor your own condition and hydrate appropriately. If you experience pain, dizziness, shortness of breath, discomfort, or any unusual symptoms during a class, you agree to stop immediately and inform the instructor. You understand that instructors may provide guidance but cannot monitor every participant at all times, and participation in any class or activity is at your own risk.

8. Equipment Use

Participants agree to use all studio equipment, including but not limited to reformers, mats, trampolines, straps, springs, and other apparatus, in a safe and controlled manner and only as instructed by the instructor. Participants acknowledge that improper use of equipment may result in injury and agree to follow all safety instructions provided by the instructor.

9. Pregnancy and Medical Conditions

Participants who are pregnant, postpartum, or who have any injuries, medical conditions, or physical limitations must inform the instructor prior to the start of class. Participation in prenatal or postnatal classes is voluntary, and participants are responsible for ensuring they have received appropriate medical clearance from their healthcare provider before participating in any exercise program.

10. Heated Class Acknowledgment

Participants acknowledge that heated classes involve exercising in a warm environment which may increase heart rate, dehydration, dizziness, or heat-related illness. Participants agree to monitor their own physical condition, stay hydrated, and leave the room if they begin to feel unwell.

11. Limitation of Liability

To the fullest extent permitted by law, Pilates By Jacqueline, its owners, employees, and instructors are not liable for: Personal injuries, Property loss or damage, Accidents occurring during or after classes. Participation is at your own risk.

12. Intellectual Property

All content on this website, including but not limited to text, logos, images, graphics, videos, branding, and design elements, is the exclusive property of Pilates By Jacqueline and is protected by applicable intellectual property laws. No content may be copied, reproduced, distributed, modified, displayed, or used for commercial purposes without the prior written consent of Pilates By Jacqueline. In addition, the artwork, studio design, layout, decor, visual displays, and other creative elements within the Pilates By Jacqueline studio are proprietary to Pilates By Jacqueline. Any reproduction, imitation, replication, or commercial use of these elements including but not limited to copying artwork, interior design concepts, branding displays, or studio aesthetics for use in another studio or businessis strictly prohibited without prior written permission.

13. Image & Brand Disclaimer: Images displayed on this website are original AI-generated visuals created for Pilates By Jacqueline and are intended for aesthetic purposes only. Any resemblance to existing dolls, brands, or characters is purely coincidental. Pilates By Jacqueline is not affiliated with, endorsed by, or sponsored by Mattel, Inc. or the Barbie® brand.

14. Website Use

You agree not to: Use the website for unlawful purposes, Attempt to gain unauthorized access to the website or systems, Disrupt or damage website functionality

15. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your information.

16. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Updated terms will be posted on this page with a revised “Last Updated” date.

17. Contact Information

If you have questions about these Terms & Conditions, please contact us at: Email: pilatesbyjacqueline@outlook.com or Phone: 646-978-3123

18. Liability Waiver Requirement

All participants are required to review and sign the studio’s Liability Waiver and Release Form prior to participating in any class or using studio facilities. Disclaimer: The information provided on this website by Pilates by Jacqueline is for general informational and educational purposes only. The content on this site, including any exercise demonstrations, wellness information, or fitness guidance, is not intended to be medical advice and should not be relied upon as a substitute for professional medical consultation, diagnosis, or treatment.

Participation in any exercise program involves inherent risks, including the risk of injury. By choosing to participate in any exercise or fitness activity described on this website, you acknowledge that you do so voluntarily and assume all risks associated with such activities.
You should consult with a qualified healthcare professional before beginning any new exercise program, particularly if you have any pre-existing medical conditions, injuries, or concerns regarding your health.
Pilates by Jacqueline and its owners, instructors, and affiliates shall not be held liable for any injuries, damages, or losses that may result from the use of the information provided on this website.
By using this website, you acknowledge that you have read, understood, and agreed to this disclaimer

By choosing to participate in any exercise or fitness activity described on this website, you acknowledge that you do so voluntarily and assume all risks associated with such activities. You should consult with a qualified healthcare professional before beginning any new exercise program, particularly if you have any pre-existing medical conditions, injuries, or concerns regarding your health. Pilates by Jacqueline and its owners, instructors, and affiliates shall not be held liable for any injuries, damages, or losses that may result from the use of the information provided on this website. By using this website, you acknowledge that you have read, understood, and agreed to this disclaimer.

Email: pilatesbyjacqueline@outlook.com
Phone: 646-978-3123
Studio address: 217 Beach 116 Street, Rockaway Beach, NY, 11694