If you are late 10 minutes or more the door will be locked and you will not be allowed to enter. Coming continuously late (more than 3x a month) will result in a 15$ additional fee to your account.
*please arrive at least 5 MINUTES BEFORE to get settled in
LATE ARRIVALS
Late cancel less than 12 hours in advance-20$ fee
No show-full fee, class will be charged at your standard class rate according to your class pack
LATE CANCEL/ NO SHOW
Joining the waitlist is like signing up for a regular class — it’s a commitment that you intend to attend if you are added. You may remove yourself from the waitlist up to 2 hours before the class without penalty.
If you are added to a class from the waitlist and cancel late (less than 2 hours before class), a $20 fee will apply.
If you are added automatically from the waitlist and do not show up, the class will be charged at your standard class rate according to your class pack.
WAITLIST
Class packs may be frozen for up to one month. Extensions of up to three months may be granted once per year for extenuating medical circumstances with written approval from a physician.
FREEZE
All class packs are final sale and non-refundable. In the case of a medical circumstance, a doctor’s note is required. With proper documentation, the remaining studio credit may be transferred to a friend or family member once a waiver has been completed.
REFUND POLICY
STUDIO ETIQUETTE
Our studio is a welcoming, inclusive space. We respect and celebrate diversity and are committed to supporting one another. Harassment, discrimination, hate speech, racial slurs, or any form of abusive behavior will not be tolerated. Everyone deserves to feel safe, respected, and valued in this space.
To ensure a focused class experience, we ask that conversations remain minimal.
For the courtesy of others, phone use is not allowed during class. Please exit the studio if needed.